Market Research Is Insufficient; Insights Are Mandatory

 

At a CMO panel at the ANA Masters of Marketing conference, the moderator, Randall Rothberg of Booz Allen Hamilton, asked, “What is the difference between research and insights? Rebeca M. Johnson, Brinker Corporation (restaurant chain) said:

Researcher is good at technical tools…quantitative and qualitative.

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HP’s Recipe For Freshness (and tackling the elephant in the room)

Gary Elliott, VP Global Brand and Marketing Communications for Hewlett-Packard Company, during his presentation at the ANA Masters of Marketing conference, appropriately began his speech by tackling the elephant in the room: the leak scandal.… Read the rest

Most Big Advertisers Haven’t Heard of Web 2.0

Cammie Dunaway, CMO of Yahoo, during her keynote at the ANA Masters of Marketing conference, asked the audience of about 1,000 marketers how many of them have heard of Web 2.0. I estimate that less than 50 hands went up. Wow! The biggest national advertisers are all in one room, and only five percent have heard of Web 2.0.… Read the rest