Digg and Facebook Prove That Customer Is In Control

If the Facebook and Digg community backlashes prove anything, it’s that the customers are in control. But if customers increasingly expect such control, companies and services will need to be more flexible, accommodating and nurturing to their customers, one by one.Read the rest

Craigslist A Big Player In Adult Classifieds, But Prostitution Too?

Online-classifieds listings – especially Craigslist – are fiercely disrupting traditional classified advertising models, mainly newspapers. When I hear about this disruption, I rarely think of the gritty, alternative urban weekly papers, like the iconic Village Voice, whose classifieds for decades have brought together buyers and sellers of everything to do with city life.… Read the rest

NYC Ad Firms Agree to Hire More Black Managers

I recently wrote about Advertising Week’s Main, Anticipated Attraction: The Minority Hearings. Well, those hearings have been underway and the New York Times reports:

Finding that just 2 percent of the upper echelon of the advertising industry is black, New York City officials said yesterday that they had reached agreements with several of the nation’s biggest ad firms forcing them to bring more black managers into this crucial sector of the city’s economy.

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Physical Washing May Help Clean Your Conscience

The New Scientist reports that:

The metaphorical desire to wash away one’s sins is not just wishful thinking but evidence of an innate psychological association between moral and physical cleanliness, according to a new study.

Shakespeare’s notorious murderess – who famously shouts “Out damn spot!”

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