Skip to content
AttentionMax

AttentionMax

Max Kalehoff…father, sailor, and marketing exec on life's hidden sides

  • SUBSCRIBE
  • ABOUT
  • ARCHIVES

Pay Phones Do Still Exist

I published recently a post about smart phone apps needing better offline modes given the poor reliability of wireless signals, especially in major cities like New York.

I featured an ironic photo of a pay phone graveyard. I lamented subtly the days when, from a street corner, you could get a solid call connection.… Read the rest

Posted byMax KalehoffJune 21, 2014July 4, 2014Posted inFun & Random, Technology & Life

Well Compensated Employees Foster Superior Customer Experience

I’m delighted to see my favorite retailer, Costco, rank second in Glassdoor’s latest poll of the Top 25 Companies for Compensation & Benefits.

Costco was the only retailer on the list, and ranked only behind Google, and ahead of Facebook. … Read the rest

Posted byMax KalehoffMay 29, 2014July 4, 2014Posted inManagement & Leadership, Marketing & Media

The Intensifying Firehose of Customer Satisfaction Surveys

Customer satisfaction surveys are saturating e-mail inboxes with each customer experience. Out-of-the-box survey collection softwares and tools are making it too easy. Couple that with ubiquitous adoption of email marketing, and every customer with an e-mail address now is drinking from a firehose of customer satisfaction surveys.… Read the rest

Posted byMax KalehoffMay 23, 2014July 4, 2014Posted inMarketing & Media

Why Pay For Software When You Can Get It For Free?

Pesronal Capital Website

I’ve been using Personal Capital‘s personal-finance account aggregator and dashboard. It’s a lot like Mint, but for grownups who invest, and it’s awesome.

Personal Capital helps me keep track of financial accounts, including savings, checking, brokerage, mortgage, loans and other assets.… Read the rest

Posted byMax KalehoffMay 18, 2014July 4, 2014Posted inManagement & Leadership, Technology & Life

7 Strategies To Keep Executives In Touch With The Front Line

Head In The Sand

“The higher up you go in an organization, the harder it is to stay in touch with what’s really happening on the front lines,” says strategy consultant Douglas Wilson. “And the bad news—if you hear it at all—is presented only in the best possible light.… Read the rest

Posted byMax KalehoffMay 15, 2014July 4, 2014Posted inManagement & Leadership1 Comment on 7 Strategies To Keep Executives In Touch With The Front Line

Posts navigation

Newer posts 1 … 3 4 5 6 7 … 235 Older posts

Get New Posts By Email

You Might Like These Other Posts

  • The Evolution Of Surveys and Focus Groups In The Advertising Industry
  • Brands Must Match The Right Consumer With The Right Message And Context — Or Risk Being Creepy
  • The Payments Company Formerly Known As Mastercard

Copyright © 2020 AttentionMax, All rights reserved.

AttentionMax, Proudly powered by WordPress.