Avoid Annoying Customer-Service Phone Trees

Freakonomics blog pointed me to the gethuman Database, which is a listing of secret phone numbers and codes to get to a human when calling a big company for customer service. It is part of the larger gethuman project, a consumer movement to improve the quality of phone support in the US.… Read the rest

Are Deceased Dads Remembered More On Fathers Day Versus Deceased Moms On Mothers Day?

I never thought about this before – perhaps because I’m in my thirties and both my parents are still alive, thankfully – but I just discovered through blog conversation analysis that Mothers Day and Fathers Day are the two days of the year with the highest frequency of references to deceased mothers and fathers, respectively.… Read the rest

My Adventures In MySpace…Chapter 10…Touting The Size Of Your…

 

…Audience. I logged back into MySpace — the first time in a couple months — and I was served this advertisement from True, the seemingly promiscuous dating site. The reason it caught my eye was not because of the scantilly-clad model (ok…that was part of it), but because the ad touted  that True is the number-one dating site, according to Hitwise, the firm that tracks Web visits and searches.… Read the rest