Does Your Firm Harness Or Stifle Passion?

February 26, 2010

I pulled from some past posts for my latest MediaPost article contribution, below…
Passion is at once one of the most influential, misunderstood and undervalued factors that determine business success. I believe strongly in passion for a host of reasons, including its connection to purpose and competitive advantage. Passion is not addressed often enough in business, which is [...]

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How To Operate A Snow Thrower

February 26, 2010

Westchester County, New York, received over a foot of snow in the past 24 hours, and it’s not over yet. Julian and I went out early this morning to remove the first foot of snow. We’ll be out again in the  late afternoon and evening. In this video below, Julian demonstrates how to operate a [...]

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Keep Your Kids Safe Online: Cast Of Dads Episode 10

February 23, 2010

The Internet continues to permeate our lives, including the lives of our children. There’s good and bad that comes with this trend, and it introduces new and complex challenges for parents. This was the feature topic of our latest Cast of Dads podcast. We hope you’ll take a listen and weigh in.
Additionally, at the opening [...]

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Don’t Worry About Customer Satisfaction If You’re Not Going To Do Anything About It

February 19, 2010

The science of harnessing customer loyalty and satisfaction is getting very trendy in business. And perhaps nothing has been more responsible for driving excitement than Net Promoter.
Developed by Fred Reichheld, Net Promoter is a loyalty metric and a discipline for using customer feedback to support business growth and profitability. You’re probably familiar with the ubiquitous [...]

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How Dads Do Valentine’s Day

February 16, 2010

For dads, Valentine’s Day has its nuances. I’m talking Hanes underwear, power tools, shotguns, dating daughters, tolerable chick flicks and moronic boyfriends. Those were among the hot topics of our latest Cast of Dads podcast.
Download Episode 9: Valentine’s Day
Topics discussed on this episode:

Hanes #ComfortCrew Trip to Disney
Chocolate Roses from Edible Arrangements
The definition of “bridge and tunnel crew”
Eating out on [...]

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