I’ve been a loyal listener of Across The Sound, Joseph Jaffe’s new-marketing podcast, since day one. It’s a must-listen for any marketer or media professional who cares to be relevant beyond today. Which is why I’m honored to have been the feature guest on the latest episode, number 62! Joseph and I talk about engagement, customer service, metrics, organizational silos, data integration, winners and losers. Listen and let me know what you think. I think my video-interview skills are more polished than my podcast interviewee skills, but I’ll let you be the judge. You can subscribe through iTunes or download the mp3 file here.